Privacy
The Vidymed Group attaches great importance to privacy protection, and in particular to data protection. The Vidymed Group therefore strives to treat all data captured with the utmost care and complies with the provisions of Swiss legislation on the protection of personal data. This document also informs you of your personal data protection rights with regard to the processing carried out by the Vidymed Group.
User data is collected when users visit our website and interact with the services and features we offer.
This declaration was drawn up in accordance with the provisions of the Federal Law on the Protection of Personal Data (“LPD”) of 25 September 2020, the Data Protection Ordinance (“OPDo”) of 31 August 2022 and is inspired, by way of good practice, by the principles enshrined in the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
Data Controller
The data controller is
Vidymed Group, Rte de Chavannes 9A, 1007 Lausanne, Switzerland
Host
The host of this website is
Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Les Acacias, Switzerland
1. Collection of Your Personal Data
We obtain your personal data when you visit and browse www.vidymed.ch and its sub-sites.
| How ? | In what context? |
|---|---|
| The data you provide us with |
Contact: for example, to ask us a question or when you request information about a product/service (first name, surname, email address, telephone number). Events: when you register for one of our events (e.g. seminars for healthcare professionals, patients and other customers, as well as the general public) and provide us with your contact details so that we can contact you (first name, surname, email address, telephone number). |
| Data from third parties, including information relating to your use of www.vidymed.ch and its sub-sites |
We collect basic information about your connection to our website, which you provide to us when you: - create an account - browse the site and - view our web pages This includes your IP address, device type, operating system, browser type, region, date and time of connection, as well as information about visitor behaviour (pages visited, duration). We use Google Analytics to collect this information, but it is only processed in a way that does not personally identify individuals. |
2. Use of Your Personal Data
We process your personal data for the following purposes: the personal information collected by the Vidymed Group is treated as strictly confidential.
We process your personal data for the following purposes:
| On what basis? | Purposes |
|---|---|
| When we have your consent |
- We place cookies or other trackers in accordance with our cookie policy. - Occasionally, and with your consent, we will use your personal data for the purposes described at the time of collection. |
| When processing is necessary for compliance with a legal obligation | - This includes the disclosure of information to law enforcement agencies in connection with the exercise of legal rights or for regulatory purposes. |
| When necessary for the legitimate interests of the Vidymed Group, where its interests prevail over your data protection rights. |
- We monitor user accounts to prevent, investigate and/or report any fraud, security incidents or criminal activity, in accordance with applicable laws. - We use the information you provide to investigate complaints or claims you make to us regarding www.vidymed.ch or our services. - We analyse the use of www.vidymed.ch and use your information to help us improve, analyse and protect our content, products and services. - We use the information you provide to personalise the services we provide on the platform. - We protect the rights of the Vidymed Group. This includes, in particular, any use for the purposes of exercising legal rights, compliance, auditing, investigations, and regulatory purposes (including the disclosure of such data in the context of legal proceedings or disputes). |
3. Data Transfer/Retention Period
In principle, your personal data is not transmitted to third parties, unless a legal obligation requires you to do so.
In any case, the Vidymed Group and any data processors who might process or access your personal data will do so from Switzerland or the EEA.
In the event that the data is processed outside Switzerland or the EEA, and in accordance with the LPD, OPDo and EU Regulation 2018/1725, the Vidymed Group will ensure beforehand that an adequate level of protection of individuals’ fundamental right to data protection is provided, in particular by adopting the European Commission’s Standard Contractual Clauses.
We may share your personal data with affiliated entities of the Vidymed Group located in Switzerland for the purposes of administration and customer management.
Data will be kept for as long as is necessary to fulfil the purposes for which it was collected and for a maximum of 12 months, unless the law requires us to keep it for a longer period. It will then be destroyed or anonymised.
Sous-traitants :
1. Hosting
| Subcontractor | Type of task performed | Destination country | Security and privacy information | Guarantees for transfers outside Switzerland |
|---|---|---|---|---|
| Infomaniak | Domain name and website hosting | Switzerland | https://www.infomaniak.com/en/legal/general-terms-and-conditions | N/A |
2. Analytics
| Subcontractor | Type of task performed | Destination country | Security and privacy information | Guarantees for transfers outside Switzerland |
|---|---|---|---|---|
| Axeptio | Consent Manager | UE | https://client.axept.io/content.pdf | DPA, appropriate country |
| Google Analytics | Analytics Platform | Worldwide | Only anonymised data is transmitted https://policies.google.com/privacy/frameworks |
Standard contract terms |
3. Commercial / support
| Subcontractor | Type of task performed | Destination country | Security and privacy information | Guarantees for transfers outside Switzerland |
|---|---|---|---|---|
| reCAPTCHA | Used for the prevention of form submission spam Vidymed Group | Worldwide | https://policies.google.com/privacy https://policies.google.com/terms |
Standard contract terms |
| Microsoft Dynamics 365 | Customer relationship management (CRM) tool | Worldwide | https://privacy.microsoft.com/fr-fr/privacystatement | Standard contract terms |
4. Data Security
We take appropriate security measures (both organisational and technological) to protect your information from unauthorised access, alteration, disclosure or destruction.
5. Correction of Your Personal Data
We attach great importance to the accuracy of the data we hold about you.
You can at any time:
-
Request access to, the modification and deletion of your personal data;
-
You can also limit the processing of your personal data;
-
If at any time we have asked for your consent, you can withdraw it at any time;
-
Ask to receive your personal data in a structured and machine-readable format (portability);
-
Object to processing in certain situations.
In any case, you can submit a request to us by email at qualite@vidymed.ch or by mail at the following address:
Vidymed Group, Quality Department, Rte de Chavannes 9A, 1007 Lausanne Switzerland.
However, these rights may be limited in certain situations. If this is the case, the reason for this exception appearing in the LPD, the OPDo or the GDPR will be provided to you. This applies in particular when we are able to prove that we are legally obliged to process your data, or when this data infringes the rights of a third party, including our rights, or when you ask us to delete data that we are legally obliged to retain, or when retaining it is in our legitimate interests.
6. Use of Cookies
(see Cookie Management Policy)
We use cookies to make access to lasource.ch and its sub-sites more convenient and to offer you the best possible experience.
What is a Cookie?
A cookie is a small file stored by a server on a user’s terminal (computer, phone, etc.) and associated with a web domain (i.e. in the majority of cases, with all pages of the same website). This file is automatically referenced during subsequent contacts with the same domain.
The purpose of these files is to identify you faster on your next visit and to customise certain aspects of the website, such as language, to improve your user experience.
The Vidymed Group uses various categories of cookies to improve the interactivity of the website and its services on the website vidymed.ch or one of its sub-sites. These cookies may be deployed by both the Vidymed Group and third-party technical service providers, with the aim of optimising your user experience and offering advanced functionalities.
What Cookies and Similar Technologies Do We Use?
- Strictly necessary cookies: Strictly necessary cookies are essential to use the website and its functionalities. They are therefore deposited without your consent. These cookies ensure, for example, that you can navigate from page to page without the information entered in a form or the products placed in a basket disappearing.
- Preferences cookies: Preference cookies enable a website to remember information that modifies the way the website behaves or is displayed, such as your preferred language or the region in which you are located.
- Statistical cookies: Statistical cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with the websites.
- Marketing cookies: Marketing cookies are used to track visitors across websites. The goal is to display ads that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers.
For more details, we recommend that you consult the cookie management policy that we have drawn up and which is an essential part of our website privacy policy, demonstrating our commitment to the protection of your personal information.
7. Data Protection Officer
The Vidymed Group, and its affiliated entities, have appointed a Data Protection Officer and have made a declaration to the Federal Data Protection Commissioner in accordance with Art. 10, para. 3, let. d LPD
DPO email: dpo@vidymed.ch
8. Contact
For any questions related to Data Protection, you can contact the Vidymed Group at: dpo@vidymed.ch
9. Right to Lodge a Complaint
You also have the right to notify the Federal Data Protection and Transparency Officer (PFPDT) – Feldeggweg 1 – CH-3003 Bern of any complaint relating to the way the Vidymed Group collects and processes your data.
10. Amendment
The Vidymed Group may amend this Data Protection Statement at any time. Please consult it regularly.